Privacy Policy
Linking & Integrating Pty Ltd ACN: 630 002 596 (Linking Integrating) – Privacy Policy
Linking & Integrating is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding the management of your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles is available on the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, the company you work for, and the position held in the company.
This Personal Information is obtained through various methods, including correspondence, telephone, email, our website www.linkingintegrating.com, and third parties. We do not guarantee the policies of authorised third parties or the accuracy of website links.
We collect your Personal Information primarily to provide our services to you, share information with our clients, and for marketing purposes. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Where appropriate and possible, we will explain why we are collecting your Personal Information and how we plan to use it.
Sensitive Information
Sensitive Information, as defined in the Privacy Act, includes information or opinions about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
Sensitive Information will only be used by us:
- For the primary purpose for which it was obtained;
- For a secondary purpose directly related to the primary purpose;
- With your consent; or
- Where required or authorised by law.
Third Parties
Where reasonable and practicable, we will collect your Personal Information directly from you. However, in some circumstances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in the following circumstances:
- To third parties where you have consented to the use or disclosure; or
- Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, most Personal Information is stored in client files, which will be retained for a minimum of 7 years.
Access to your Personal Information
You may request access to the Personal Information we hold about you and update or correct it, subject to certain exceptions. To access your Personal Information, please contact us in writing.
Linking Integrating will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification before releasing the requested information.
Maintaining the Quality of your Personal Information
Ensuring your Personal Information is accurate, complete, and up-to-date is important to us. We will take reasonable steps to maintain the quality of your Personal Information. If you find that the information we hold is inaccurate or outdated, please advise us as soon as practicable so we can update our records and continue to provide quality services.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Linking Integrating
Email: info@linkingintegrating.com
Phone: 03 5609 1423